Sponsored CUSTOMER EXPERIENCE MANAGEMENT IN TELECOMS GLOBAL SUMMIT 2015
Intense Technologies exhibited UniServeTM, platform for digitalization of customer-facing business processes. Intense Technologies’ VP - Americas, Mr. Hector Garcia spoke on “Building customer centricity for sophisticated B2B customers” and illustrated how world’s leading telecom service provider benefited from customer experience platform.
UniServeTM, our platform for digitalization of customer centric processes has the ability to create 360 degree view of customer by modernizing the existing legacy environment attracted interest of delegates.
On the whole the need of digitalization in telecom sector was well communicated and the event gave Intense Technologies an opportunity to enhance brand visibility and gain traction with target audience.