Interactive Video Statements For Enhanced Customer Service
A centralized, AI-powered CCM solution like solves some of the biggest problems companies face around managing legacy content and creating consistent, compelling Omni-channel customer experiences. The interactive video bill solution helps transform customer experience by providing consistent experience across multiple devices and different form factors.
Understand how the solution helps in reducing customer support costs due to lower contact centre volumes, enables faster revenue realization through easily comprehensible statements and gives the competitive edge due to digital first and personalized customer relationship.
The CCM solution offers:
Built-in data management capabilities to consolidate communications from various lines of business Responsive, interactive communications allow customers the convenience of the self-service portal within the e-statement
Here's how the platform helps TSPs:
- Streamlining of processes
- Consolidation of statements across various services offered.
- Sending communications to customers through multiple channels.
- Customers can login with their password protected interactive statements.
And much more….
What’s a Rich Text element?
What’s a Rich Text element?The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.Static and dynamic content editing
Static and dynamic content editingA rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!How to customize formatting for each rich text
How to customize formatting for each rich textHeadings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.