Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for Customer Communications Management
Hyderabad, INDIA- April 22, 2023
Intense Technologies, a leader in helping enterprises create meaningful customer connections across digital and physical channels, announced today that it has been named by Quadrant Knowledge Solutions as a 2023 Technology Leader in the SPARK Matrix™: Customer Communication Management, 2023.
Intense Technologies, with its comprehensive technology capabilities and customer experience management offerings, has received strong ratings across the parameters of technology excellence and customer impact.
The Quadrant Knowledge Solutions’ SPARK Matrix: Customer Communication Management (CCM) market research report includes a detailed global market analysis of major CCM vendors.
According to Prakhar Bansal, Analyst, at Quadrant Knowledge Solutions, “Intense Technologies UniServe™ NXT platform offers integrated CCM and digital experience capabilities that help organizations to enhance customer experience, optimize operational expenses, and explore new business models & revenue streams. Additionally, the platform also offers data management capability, graphic user interface with no code design, an AI engine algorithm to improve decision-making and automation, customer engagement through chatbots, and robust analytics for both enterprise and B2B markets.”
“With its support for a broad range of use cases, ease of deployment, and customer service excellence, Intense Technologies has attained its leadership position in the global Customer Communication Management market,” adds Prakhar.
On this occasion, Mr. C.K. Shastri, Founder & Managing Director, Intense Technologies, said,
“We are excited to be recognized as a technology leader in the CCM space by Quadrant Knowledge Solutions. With significant focus and investment in our CCM offerings, data-driven communications, and digital experiences we continue to innovate and deliver holistic, highly personalized customer communications for today's evolving business needs. Our platform is an invaluable resource for businesses looking to accelerate digital transformation and engage with their customers in new and exciting ways.”
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Hear it from Anisha Shastri, Director, Intense Technologies
About Intense Technologies
Intense Technologies Limited is a global Enterprise IP-enabled Platforms and Services company, headquartered in India while making its mark across UAE, EMEA, the US and UK.
Trusted by Fortune 500s, with industry expertise of over three decades, and 70+ global implementations – we specialize in industries across Banking, Financial services, Insurance, Education, and Energy & Utilities, including leading baton in e-governance projects in South Asia and play a crucial role in contributing to the success of marquee Enterprise clients. We serve customers across 4 continents, delivering agility at a global scale- we continue to empower Enterprises with our best-in-class IP-enabled Services to achieve their digital-first goals.
Intense Technologies: BSE: 532326; ISIN: INE781A01025; Bloomberg: INTEC IN
About Quadrant Knowledge Solutions
Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments.
For further information, please contact:
Anisha M,
Intense Technologies Ltd.
Phone: 040 4455 8578
Email: anisha.mohanty@in10stech.com