UniServe™ Reach: AI-driven Customer Engagement Platform

Communicate What Matters. When It Matters.

Centralize and streamline the entire customer journey with hyper-personalized marketing campaigns and real-time engagement

See It in Action

Drive Higher Conversions And Deliver
Exceptional Customer Experiences

Trusted by leading Enterprises, Reach helps reduce costs by 20%, at the lowest Total Cost of Ownership (TCO) – drive
higher conversions and deliver exceptional customer experiences for more effective customer engagement.
Meet Your Customers Where They Are and Where It Counts
Engage at the right place and time at their preferred mode of communication channel 
Launch Campaigns at Lightning Speed
Design, customize, and deploy campaigns fast with intuitive, no-code workflows
Spot Buying Signals
Capture real-time buying intent and turn interest into instant engagement
Target with Smart Customer Segmentation
Create customized marketing campaigns and target with precision using dynamic segments based on your own business rules
Orchestrate Dynamic Customer Journey Orchestration
Create dynamic personalized interactive or video statements to maximize engagement
Drive Effortless Cross-Sell and Up-Sell
Effortlessly trigger upsell and cross-sell campaigns that feel natural—not pushy

Omni-Channel Engagement: Reach Customers Across
Every Touchpoint, Powered by API Integration

UniServe™ Reach’s powerful API integration ensures seamless connectivity, allowing you to unify your communication strategy, scale effortlessly, and respond in real time—no matter where your customers are.

SMS
RCS
WhatsApp
Email
Voice
SMS
RCS
Email
Voice
WhatsApp

Maximize Conversions and Reach with​
Personalized Marketing Campaigns

Leverage AI marketing tools to build and deliver contextually relevant marketing campaigns that intelligently reach your audience through UniServe™ Reach.

All-in-One Marketing Automation Platform to Drive Revenue Growth

Get 50% higher open rates and 100% higher click rates with UniServe™ Reach, utilizing advanced email campaign tools to improve incremental revenue generation through contextual and relevant cross-selling and up-selling campaigns.

Maintain Brand Consistency Across Channels

Ensure a consistent brand voice across all your communication efforts with marketing automation tools to enhance customer engagement.

Integration​ with Various Channels​

Seamless integration with APIs for omnichannel marketing across SMS, email, WhatsApp, and more.

Track Campaign Performance

Stay on top of communication effectiveness and performance to continually optimize your communication strategy with marketing automation tools.

Improve CX with UniServe™ Reach-Intense Technologies

Boost Wallet Share and Improve CX with UniServe™ Reach

UniServe™ Reach enables seamless automation of routine marketing campaigns by enabling omni-channel marketing and personalized campaigns for cross-sell, upsell, and lead generation opportunities.

Built for delivering exceptional experience at each stage of the customer journey,

Reach your customers on their preferred communication channels and enhance your marketing effectiveness through omnichannel marketing by engaging specific customer segments at the optimal time and place.

Meet Customers Wherever They Are​

Deliver personalized email campaigns with email automation and optimize click-throughs based on automated recommendations.

Leverage Actionable Insights

Transform raw data into valuable insights by leveraging customer analytics with AI marketing tools. Track key metrics such as customer engagement, conversion rates, lifetime value, churn rates, and campaign performance to make data-driven decisions and optimize your marketing strategies.

Improve Conversions

Send contextual campaigns on customers' preferred channels and at the optimal time to enhance customer experience with omnichannel marketing.

Personalize Offers

Optimize your marketing offerings based on customer preferences and behavior to effectively drive revenue generation opportunities.

Unleash Your True Business Potential with AI-Powered Marketing Automation

Leverage dynamic campaign management and digital customer engagement to
optimize customer journeys and improve CX.
Connect with Our Experts

Create​

Create automation workflows within minutes with our intuitive drag-and-drop editor.​

Select Audience​

Leverage user profiles to run targeted campaigns for the right set of users

Design​

Responsive html templates, highly customizable with ​drag & drop

Publish​

See what changes you submit are in review and what changes are ready for publishing​