Banks and financial services companies have to be proactive in digitalizing their processes and data assets to remain competitive.
Establishing a holistic relationship with customers by bringing together data assets across service portfolio is the key for delivering superior customer experience – but customer information lost in silos, and semi-automated process disrupts swift and consistent customer engagement.
That’s where Intense Technologies helps- by unifying customer centric processes across the banking ecosystem, you gain 360 degree view of your customer and powerful insights to engage them with pertinent information.
UniServeTM platform digitalizes your customer experience lifecycle by federating your existing legacy environment to deliver unified, personalized customer experience every time your customer interacts with you. Leading players like GE have included UniServeTM in their “world class” solutions list and are benefitting from engaging customers with agile processes.