In highly a regulated and dynamic environment, insurers must proactively develop strategies that address customer needs for greater customer loyalty. Changing customer preferences adds to the already increasing complexity of policies, growing distribution network and process silos, which makes it difficult to provide a relevant and engaging Customer Experience.
That’s where we come in—a unified platform that provides powerful new tools to deliver relevant customer experience through multiple touch points.
Our UniServeTM platform will simplify your existing legacy environment, to keep you ahead in the race, by delivering superior experience throughout the Customer Life-Cycle. Trusted by large enterprises, like Prudential in India and Indonesia, as well as Standard Life and AXA, our modular platform empowers insurers with an agile process for delivering a word-class, Omni-channel customer experience.
Establish holistic customer identity of customers by federating various data sources operating in silos across your enterprise.
Supports structured, interactive and on-demand document segments to send unified, personalized and mobile friendly customer communications.
Make your agents, enterprise and retail customers happy by empowering them with a mobile device compatible self-service portal.