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Helping Insurance Companies Develop a Competitive Advantage

In highly a regulated and dynamic environment, insurers must proactively develop strategies that address customer needs for greater customer loyalty. Changing customer preferences adds to the already increasing complexity of policies, growing distribution network and process silos, which makes it difficult to provide a relevant and engaging customer experience.

That’s where we come in—a unified platform that provides powerful new tools to deliver relevant customer experience through multiple touch points.

Simplify, engage, and enhance loyalty:

Intense Technologies Insurance solution

Our UniServeTM platform will simplify your existing legacy environment, to keep you ahead in the race, by delivering superior experience throughout the customer life-cycle. Trusted by large enterprises, like Prudential in India and Indonesia, as well as Standard Life and AXA, our modular platform empowers insurers with an agile process for delivering a word-class, Omni-channel customer experience.

By digitalizing customer-centric business processes,UniServeTM enables you to:
Acquire

Digitalize customer onboarding

Improve market share, eliminate regulatory fines and enhance brand image by digitalizing customer onboarding with a mobile platform.
Analyze

Modernize systems of record

Establish holistic customer identity of customers by federating various data sources operating in silos across your enterprise.

Engage

Enhance customer loyalty

Supports structured, interactive and on-demand document segments to send unified, personalized and mobile friendly customer communications.

Experience

Provide self-service on the go

Make your agents, enterprise and retail customers happy by empowering them with a mobile device compatible self-service portal.