Digital customer engagement

UniServe™ NXT - Rapid Enterprise Application Production Platform

Differentiate your services every time your customer interacts with you!


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Latest Happenings

Case study

Find out how our solutions power onboarding and customer engagement software for the world's fastest growing telecom service provider.

Published in Gartner's MQ

We've been published in Magic Quadrant. Gartner cited the data integration capabilities of our customer communications management service.  

Cloud-based customer engagement solutions

Deliver personalized communication throughout the customer lifecycle with our agile technology.

Develop business agility with the UniServe™ NXT platform

COMMUNICATIONS & MEDIA

COMMUNICATIONS & MEDIA

FINANCIAL SERVICES

FINANCIAL SERVICES

INSURANCE

INSURANCE

GOVERNMENT

GOVERNMENT

MANUFACTURING

MANUFACTURING

ENERGY & UTILITIES

ENERGY & UTILITIES

Customer Stories

Analysts love our platform

Discover what industry-leading analysts are excited about. Read through a selection of analyst reports.

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Blog

B2B Customer Experience

Why focus on B2B Customer Experience?

 

JANUARY 8, 2018

Everybody is a customer, as most of us may have bought something or the other, either for ourselves or for someone else in our lifetime. Depending on what we purchased, for whom we purchased and how we purchased can define us as a B2C or a B2B customer....

Customer Onboarding

Customer Onboarding: How To Make A Great First Impression

JANUARY 2, 2017

Last month, I went to the US to attend one of my friend’s wedding. It was one of the memorable wedding ceremonies that I’ve attended so far. But our discussion in not about the wedding today, it’s about how to make an amazing customer onboarding experience...

News

Intense Technologies achieves breakthrough into new domain with its innovative new platform UniServe™ NXT

July 13, 2017
UniServe™ NXT platform

Intense Technologies achieves breakthrough into new domain with its innovative new platform UniServe™ NXT Signs agreement with leading European telecom operator to develop a case management solution aimed at improved customer service

Intense Technologies featured in CIO Review cover story

July 03, 2017
CIO Review

Intense Technologies Ltd. has been featured in CIO Review India magazine as a part of their cover story for July-2017 issue. The cover story entails our journey as a leading enterprise software solutions provider for digital transformation of customer centric business processes and deliver superior customer experience.

Awards

Transform your customer experience and equip business agility