Innovative Digital Onboarding Solution for Banks

The UniServe™ NXT platform based onboarding solution for banks helps bring in new customers by onboarding your customers at half the time right from the comfort of their homes

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Digital way forward

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Provide a seamless, real-time, and secured, end-to-end encrypted audio-visual interaction with the customer and ensure the quality of the communication is adequate to allow identification of the customer.

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Digital customer onboarding solution for banks

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The solution helps banks with the following features:

• Conduct digital KYC- Take photograph, scan and acceptance of OVD (Ofcially valid document)/ Aadhar through Digilocker, video capturing in live environment.

• Video in Person Verifcation (VIPV) allows to capture customer photograph and PAN card, conduct Aadhaar e-KYC authentication in a live environment.

• AI based facial recognition on our platform ensures the integrity of the V-CIP as well as the information furnished by the customer.

• Connect to various databases for automated customer details gathering and avoid data entry costs

• Onboard customers at their homes with a simple SMS that provides a link to the application form.

• Accelerate your verifcation process through automated workfow and in-turn improve your revenue realization period.

• Alerts/Notifcations to Customers, Agents, Dealers and other stakeholders service activations.

• Eliminate physical customer application form (CAF) as the process can be done digitally.

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Agile onboarding solution

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• The solution strikes a balance between easing the onboarding process and fulflling regulatory requirements.
• This helps in enhancing customer experience, improving productivity, optimizing operational expenses and exploring new business models and revenue streams.