Utilities players should adopt specific IT strategies to create greater customer intimacy that would enable personalized service delivery. A lack of integrated solutions to streamline their customer-centric processes disrupts customer engagement.
Count on our UniServeTM platform to modernize your customer engagement though digital channels. Trusted by large organizations, like Torrent power, for delivering B2B customer experience, this breakthrough platform assists in transforming every aspect of customer interaction—acquisition, engagement, gaining insights, and delivering experience.
Reduce customer acquisition costs while bringing down customer onboarding time by more than 50% with tab based digital onboarding solution.
Internal stakeholders are empowered with right information about the customer at the right time by establishing single identity across multiple services.
Send consolidated, interactive, personalized communication to customers through multiple channels for enhanced eperience.
Your B2B and B2C customers can manage their services and access pertinent information on the click with mobile compatible self-service portals.