Challenges
Challenges
Are you geared up to meet the challenges proactively?
- Different services for the same customer are billed in different billing systems
- Tedious manual processes in providing invoices for enterprise hierarchies
- Demand for split and consolidated bills by enterprise customers
- Absence of single platform of communication across various Lines of Businesses
- Multiple bill formatting and presentment platforms
- Manual intervention for billing aggregation
- Accounting applications are not synchronized with billing, resulting in collection issues
- Increasing customer support costs
- High OPEX
- High bill disputes
