Benefits
Benefits
Cost Savings
- Reduces huge OPEX
- Improves operational efficiency and reduces manpower dependency
- Reduces usage of multiple applications because of the unified platform
- 15% -20% drop in customer complaints & quicker query resolution
Increased revenue
- Streamlining collection processes help account managers handle new businesses rather than existing customers
- Reduces enterprise customer churn
- Spend analysis based targeted up-selling & cross-selling
- Reduces Days Sales Outstanding (DSO) by 20%
Enhanced customer experience
- Efficient customer service due to availability of single view
- Reduces turnaround time from procurement to payment
- Self-help invoice management improves loyalty by 20%
