UniServe™ NXT Digital
Customer Engagement Hub
End-to-end, two-way customer engagement across channels
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End-to-end, two-way customer engagement across channels
Watch videoUniServe™ NXT Digital Suite delivers consistent communication across – SMS, email, push notifications, and in-app messages across the entire customer lifecycle.
Integrating all your IT systems ensures rules-driven, personalized notifications to customers. We support integration of CRM, ERP, billing, order management, and service delivery software.
Deliver contextual messages using accurate customer data insights.
UniServe™ NXT Digital Engagement Hub helps you unify all customer communications applications across different departments, enabling intelligent communications.
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Operate all communications, from onboarding customers to registering customer feedback post-purchase while ensuring brand consistency with UniServe™ NXT Digital Engagement Hub.
Read Case studySend personalized campaign messages relevant to the customer's position in the sales funnel to drive sales in online and physical stores. Generate more leads and enhance customer experiences with our technology.
View DatasheetLess calls to your contact center, more customers using exposed self-service channels mean less overall customer service costs. On-the-go transaction alerts update customers automatically.
View Use caseTrigger automated alerts after every transaction and register customer feedback through their preferred channel. Analyze customer feedback and use it to deliver enhanced customer experience. Engage employees and drive your digital business transformation.
Our cloud-based technology offers unprecedented flexibility and scalability. We take customer experience to the next level by offering contextual and personalized communications from any device you own, to any device your customers use.