Never again let your customers wait, thanks to our digital onboarding solution. Today, customers expect an instant experience when they open an account or apply for a service. Digital onboarding is easy with our solution. All possible with a simple click of the necessary documents via their smartphone or tablet, or by uploading their identity documents to a webportal. Plus your customers don’t have to come to the branch anymore!
Features of the Digital Onboarding Solution:
- NIN Based Customer enrollment via finger authentication process
- NIN Based customer onboarding via Photo matcher process
- Connect to national database for eKYC to gather customer details and avoid data entry costs
- Reduce your customer acquisition costs by 40%, improve data accuracy and gain competitive edge
Benefits of the solution:
- Accelerate your verification process through automated workflow and in-turn improve your revenue realization period.
- De-duplication on existing customer database to identify existing relationship of the customer helps in adhering to compliance requirements and establishes a unique identity of the customer across LOBs.
- Eliminate physical customer application form (CAF) as the e-CAF (PDF) is automatically generated.
Contact us and enhance your existing process with digital onboarding features built on UniServe™ NXT