The Interactive HTML 5 Based CCM solution transforms customer experience by aligning with the organization’s digital-first strategy and thus enhances the value based relationship. This helps reduce customer engagement costs by reducing call volume to the contact center and accelerates revenue realization through clear and crisp explanation.
Now, telecom service providers can up their game with Interactive HTML 5 based CCM solution and deliver
The features of interactive mobile statements help in transforming the customer experience in this digitally connected world. The customer can pay his bill from within the statement, he gets a clear picture of the billing components and more.
The innovative Interactive HTML 5 based CCM solution accelerates digital transformation, increases revenue and improves customer experience.