Communication Media

Elevate the Customer Experience like Never Before!


With Intense Technologies’ cloud-hosted Customer Engagement Solutions, move your Customer Communications from a cost center to a revenue center. Trusted and recommended by experts and clients, we have been ranked No 2 globally by customers among CCM vendors featured in the Gartner Peer Insights 2021. Our award-winning platform, UniServe 360 helps you stay on top by reducing data complexities, overhead expenses, and cost of change while keeping pace with business needs and regulatory changes.

Some Key Aspects:

  • Powered by technologies like Machine Learning and Artificial Intelligence, we take your customer experience to the next level
  • Hyper-personalize your customer journeys for upsell and cross sell, and improve brand loyalty
  • Unparalleled data security
  • Two-way interactive video communications with features like password protection, integration with virtual assistants and mobile apps that drive self-help
  • Deliver consistent communication through multiple channels across the customer lifecycle
  • Localization and personalization of notifications throughout the customer lifecycle
  • Allows bulk messages to be sent to a large customer base informing them about highly personalized promotions /updates /news /events

Benefits of using our Solution:

  • Scalability & Agility
  • Fast-track digital transformation
  • Cost savings
  • Deliver contextual communications
  • Improve Customer Experience

Contact us today and redefine your Customer Communications using UniServe™360

Transform your customer experience and equip business agility