Communication Media

Digitalization throughout customer lifecycle

 

UniServe™ NXT digitizes customer interactions throughout the customer lifecycle while buying, using, and sharing, thus improving revenues, customer experience, and productivity.

Make customer experience your service differentiator withUniServe™ NXT and deliver a unified, consistent experience through digital channels. Channel hopping is supported for any service, even for a simple relocation service request

  • Get alerts and notifications
  • Fill request forms
  • Edit information
  • Update and submit

Experience the power of B2B and B2C Analytics

With UniServe™ NXT you can quickly modernize your aging customer information systems to empower internal stakeholders while positively impacting customer interactions throughout their journey. Acquire customers 50% faster with digital onboarding and engage with consistent, interactive, and personalized omni-channel experience.

Make your enterprise more customer centric and:

  • Improve net promoter score
  • Improve revenues
  • Reduce operational costs

Digitize customer interactions throughout the customer lifecycle while buying, using, and sharing and improve revenues, enhance customer experience, and streamline operations for better productivity.

Transform your customer experience and equip business agility

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