Communication Media

Bring in new customers with our Digital Onboarding Solution and accelerate Digital Transformation!

 

Don't quarantine your business

The world is fighting a health pandemic as well as an economic pandemic, and the shift to digital is essential more than ever. Customer onboarding during the COVID-19 lockdown highlights the advantage of remote digital solutions over paper-based processes.

Digital Customer Onboarding

  • Bring in new customers with digital onboarding that is compliant to KYC regulations across all verticals, right at the homes of the customer with UniServe™ NXT based Customer Onboarding Solution.
  • Through our unified platform, UniServe™ NXT, your customer receives an SMS with a click to proceed with the application.
  • When the customer clicks the link, they are presented with a form that will request the details of the customer and be asked to scan their proof of identity and proof of address.
  • Once the customer has filled the form, they click on Submit button. A pop up message with an acknowledgment is shown to the customer.
  • The customer will now get a video verification call from the customer service team and the AI based facial recognition aids the audiovisual interaction with the customer that confirms the customer's identity and details.
  • Once confirmed and verified the customer is onboarded.

An Omni-channel experience!

Even as workforces go remote, we help enterprises empower their customers to stay connected. We enable companies to remotely onboard new customers faster through seamless customer journeys. Watch this video to see how our onboarding solution brings in new customers with digital onboarding, right at their doorstep with UniServe™ NXT.

Don't distance your customers! Stay Connected at all times!

In response to the global crisis and social distancing rules, the time is right to support new digital relationships using digital technologies and seamless customer communications. Bring in new customers with digital onboarding, right at the customers' doorstep with UniServe™ NXT. From opening new accounts or new connections, more and more enterprises are moving towards building a true digital experience for their customers.

Our Digital Onboarding solution enables telecoms to accelerate the customer onboarding journey by automating the end-to-end process with advanced biometrics capabilities that capture accurate information, which is compliance to regulatory standards.

Know how our Customer Communications Management and Digital Onboarding solutions built on UniServe™ NXT will help you move forward in these challenging times.

Transform your customer experience and equip business agility