Most often telecom consumers experience some kind of billing issue. Some of the Billing Challenges faced by Telecom Service Providers
Improve CX with Pre Bill Audit solution
In order to overcome the challenges, there is need to introduce a quality check to ensure invoices generated are accurate. Our solution automates the entire invoice audit process. Validating invoices generated is to introduce check-points at multiple places in the life cycle from when the customer uses the service to a charge showing up on the invoice.
The Pre-bill Auditing Solution helps enterprises to arrest revenue leakage by automating the financial reconciliation process.
Benefits
With this solution, enterprises can improve revenue, enhance customer experience, conform to regulatory requirements with lower cost and personalize offerings to customers.