Customer information is present in multiple systems and spread across multiple lines of business. As a result enterprises do not have a holistic view of their customers. This is the root cause behind disjointed customer experience across multiple channels. UniServe™ NXT platform helps enterprises gain a 360 degree view of customers.
With UniServe™ NXT, enterprises can radically simplify business processes and modernize existing environment for enhanced customer centricity.
UniServe™ NXT has been implemented across 4 continents that offers a 360 degree view of customer interactions and communications. With more than a decade of domain expertise in serving Telecoms and Insurance markets with a consistent customer experience and much more, our solutions help businesses in their digital transformation.