Sistema Shyam TeleServices Limited that provides telecom services under the brand MTS today announced the successful transition of its New Application Processing systems(referred to NAP hence) in compliance with the Department of Telecommunications (DoT) circular in August-2012.
The mandate required an overhaul of the existing customer acquisition process by 9-Nov-2012, as strict penalties have been instituted by the regulator for failure to comply with the provisions. The entire process involved challenges like complexity of the processes, training of personnel, and manpower-intensive systems. All these have been accomplished within stringent timelines without any tolerance for error. MTS India employed the services of Intense Technologies Limited, to deliver and deploy the solution.
According to Mr. Rajeev Batra, Chief Information Officer, Sistema Shyam TeleServices Limited, "I feel proud to share that MTS has complied with the industry regulations on New Application Processes. As a result of our partnership with Intense Technologies, MTS India has not only complied with the regulatory mandate set by DoT, but now are also able to provision services for a new applicant in a much shorter time frame."
Mr. Jayant Dwarkanath, Chief Executive, Intense Technologies Ltd, said, "It was a big challenge to deploy such a complex solution that carries stringent penalties for non-compliance, in such a short timeframe. We are honoured to be associated with MTS India on such a critical project."
About Sistema Shyam TeleServices Limited Sistema Shyam TeleServices Ltd (SSTL) is a venture, involving equity participation by Sistema {LSE: SSA} of Russia, the Government of the Russian Federation and the Shyam Group of India. Sistema is the majority shareholder in the joint venture company which operates its telecom services under the MTS brand. MTS is well recognized in India and worldwide for its commitment to high quality and innovative telecom solutions. MTS has recently been ranked by Millward Brown as 85th most valuable brand in the world.
For more information, please visit www.mtsindia.in
