Digital customer engagement

 

 

 

Join us for an insightful event and discover the Power of Agile Customer Communications

Where: Innovation Centre, IBM SG MBFC Level 42, Singapore
When: 9 AM to 2 PM on 13 April 2023


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Globally Ranked No.1

UniServe™ NXT Digital Suite Rated the Best in the Market by Customers in Gartner Peer Insights, 2022


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Recognized in Gartner

Market Guide for Customer Communication Management 2021


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Business solutions built on UniServe™ NXT platform

Reduce customer support costs and enhance customer experience


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UniServe™ NXT Digital Customer Communications Management

Connect with your customers in ways they want.


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UniServe™ NXT Digital Customer Onboarding Solution

Bring in new customers with our Digital Onboarding Solution and accelerate Digital Transformation!


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UniServe™ NXT platform of Products

Customer Onboarding

Customer Communications Management

Customer Engagement Hub

Customer Identity Management

Omni-channel Customer Experience

Latest Happenings

Positioned as a ‘Leader’ in Aspire Leaderboard™ 2022

We have been positioned as a ‘Leader’ in 2022 Aspire Leaderboard amongst AnyPrem Customer Communications Management (CCM) Software Leaders

Recognized in the 2022 SPARK Matrix for CCM

We have been recognized in the SPARK Matrix for CCM by Quadrant Knowledge Solutions.

Gartner Peer Reviews

Our delighted customers have given us highly exceptional ratings for our award-winning platform, UniServe TM NXT.

Our Customers Are Seeing Big Results

“ Thank you for timely delivery of new Home based activation even during challenging COVID times.

Reliance Jio

“ In just 3 days, the team delivered critical on-boarding feature and AADHAR tokenization feature on priority.

Reliance Payment Bank

“ Thank you for the policy pack delivery through deep link, much needed as the prints have stopped.

CanaraHSBC Life

“ In these unprecedented times, you have shown great commitment in ensuring delivery is met.

Infosys

“ Appreciate your response to different stakeholders for speedy closure & on-time delivery for all the touch-points.

Bharti AXA Life Insurance Co. Ltd

“ During a crisis like COVID-19, the team is doing good job from taking control of I-Statement operations to service tickets resolution and timely stakeholders email communications.

Mashreq

“ Your team is agile and work with great attitude. They have been instrumental in migration of the existing templates to the new environment.

Bharti AXA

“ Would like to place my appreciation for the deliverables of Project Sampark.

ICICI PruLife

“ Even during the lockdown, Intense team was available to support and manage the processing of all communications on time.

HDFC Life

“ In times of global pandemic, issues were resolved by L3,on time and to the satisfaction of the customer.

Gkyc Africa

“ We are now live and managed to stop processing from old E-Statement system on time.

Yes Bank Ltd

Develop business agility with the UniServe™ NXT platform

COMMUNICATIONS & MEDIA

COMMUNICATIONS & MEDIA

FINANCIAL SERVICES

FINANCIAL SERVICES

INSURANCE

INSURANCE

GOVERNMENT

GOVERNMENT

MANUFACTURING

MANUFACTURING

ENERGY & UTILITIES

ENERGY & UTILITIES

Jio
HDFC Bank
ICICI Prudential
Airtel
9mobile Nigeria
HDFC Life
IBM
Infosys
Tata Consultancy Services
Wipro
Unity Infotech
Atos
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Customer Stories

CuOnboarding customers is faster and more efficient with UniServe™ NXT

I want to thank each and every member of Intense. The energy levels and the sincerity displayed was exemplary, this definitely will set up higher standard of excellence.

Amit Danwar,

Assistant Vice President, Reliance Jio Infocomm Ltd.

Analysts love UniServe™ NXT platform

Discover what industry-leading analysts are excited about. Read through a selection of analyst reports.

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Blog

Leading the way with AI

Leading the way with AI

SEPTEMBER 29, 2022

The use of AI for innovation is not new, but with advancements in its forms, combined with new access to data, there has been a step-change in the opportunities offered by this technology. [...]

Resilience during 2 years of COVID pandemic

Resilience during 2 years of COVID pandemic

APRIL 27, 2022

There is hardly any soul or entity globally that hasn’t been impacted during the COVID pandemic. The past two years have taught us many things. [...]

The customer centric video bill is here to stay

Cracking it big with Low code

October 23, 2021

Digital has become central to all our lives – and I mean everyone today is tech-savvy. Admittedly, it does take extensive expertise to build a Siri or an Alexa but the fact remains that every [...]

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News

Intense Technologies attends the Insurtech Insights 2023 in London

March 06, 2023

Intense Technologies participated in the Insurtech Insights 2023, Europe’s largest congregation of insurance leaders and insurtechs, on 1st & 2nd March. Attending Insurtech Insights marked an excellent way to stay up to date on the latest developments and [...]

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Meet Intense Technologies at Insurtech Insights Europe 2023

February 16, 2023

The insurance industry, no stranger to gauging risk, is facing its most profound disruptions in decades. Artificial intelligence, machine learning, Internet of Things, blockchain, data analytics and other emerging technologies are rising to prominence. [...]

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Intense Technologies participates in the 7th Elets BFSI CTO Summit, Mumbai

February 14, 2023

The 7th Elets BFSI CTO Summit Mumbai was held on 10th February 2023 saw distinguished gathering of BFSI leaders, technology partners and thought leaders. Intense Technologies joined the event as an exhibitor and presented [...]

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Awards

Aspire Leaderboard™
Gartner
Forrester
ICMG
TT100
NASSCOM
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