Intense technologies exhibited their digital transformation platform UniServeTM that drives customer centricity across customer lifecycle at this event.
Working model of paperless customer onboarding (using tablet device) was showcased and created a lot on interest in the target audience. This is presently being used by large enterprises in Middle East,. Banks were impressed on how this solution could help cut customer acquisition costs while eliminating data entry errors
Apart from customer onboarding, UniServeTM platform’s ability to create 360 degree view of customer by modernizing the existing legacy environment for consistent Omni-channel customer experience, attracted interest of CIOs.
Intense’s solution of delivering personalized, interactive statement, which has all the functionalities of a web portal, packed into an offline PDF was much appreciated and bankers were willing to go for it.
On the whole the need for digital transformation in banking sector was well communicated and the event gave Intense Technologies an opportunity to propagate their value proposition.