Intense Technologies showcased UniServe™, customer experience lifecycle platform that digitalizes customer-facing business processes. Intense showed how UniServe™ with their pre-built adaptor framework can connect to various data sources to create a 360 degree view of customer interactions. This approach allows enterprises to use their existing legacy systems and benefit from lower OPEX and superior experience.
At the event Intense also showcased how they have digitalized enterprises in Africa in achieving their goals. The booth visitors were also impressed by Intense’s automated Onboarding solution that would make enterprises regulatory compliant and reduce the onboarding time to less than an hour.
On the whole, the need of digitalization in Africa market was well communicated and the event gave Intense Technologies an opportunity to enhance brand visibility and gain traction with target audience.