ROI
Return On Investment
- Higher customer retention and loyalty
- 20% enhancement in e-adoption rates
- 65-85% reduction in operating costs of mailing and manual processing
- 30% reduction in printing costs & 40% enhancement in statement distribution speeds
- 15% -20% drop in customer complaints & quicker query resolution
- Reduced DSO : Reduction in Days Sales Outstanding by upwards of 30%-40% by paying on the e-bill itself
- Over 35% increase in response rates
- 40% boost in cross-sell and upsells
- 50% operational efficiency improvement
- Reduces the use of 6 separate point solutions for multi-channel customer communications
- ROI within 6 to 9 months
